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"The rooms were great. Clean and in well order. It was advertised buffet breakfast 6am to 10am. We were a party of six. We arrived at 8 am. There. Was very minimal amounts of food. Everything that was listed on the menu wasn't avaliable. Once and item was gone it took several minutes eplaced it. There was 3 housekeepers bt the coffee machine and would not move for a customer to fill his cup. All the juices were gone and never refilled also. After paying for your breakfast you would think it would have been more presentable. The. Cafe hasn't busy ay all. Biscuits and gravy we also on the menu. Staff was excellent "

"The receptionist on was extremely rude over the phone and cut me off multiple times. She answered the phone call by scolding me for something another customer asked, because she mistook me for someone else who had called prior. And was very unwilling to work with me to solve my issue, or even explain why it wasn't possible to resolve my issue. "

"The elevator I think needs looked at. The pool was closed. The gym needs updating. The rooms were great as was the staff and breakfast "

"Clean Room and Breakfast was not great."

"The cleaning staff could use some training on how to properly clean a hotel room. It seems like the room cleanliness has really gone down hill."

"Staff less than helpful. Hotel overbooked and didn’t get the two queens we needed with no attempt to compensate us in any way. Mattress was sagging and not comfortable. Shower doors had writing on them. Several others I knew staying had similar experience. Only positive I can say is the proximity to Orpheum theater but will be driving across town for better service and experience and will pay to park. "

"It’s always a pleasure to stay here when we are I. The way to Colorado. Hotel is very clean and people are nice . It’s a diamond in the middle of nowhere. Prices very reasonable. "

"Ok"

"Hot tub jets were not working"